Free cancellation up to 2 weeks before arrival. A cancellation fee of 100% of the booking value will be applied for cancellations made less than 2 weeks before arrival.
After contacting the reception department and if you do not receive a satisfactory response or any response at all within 60 days, you may contact the Tourism and Travel Mediator, whose contact details are provided below: Submission by mail: MTV – MEDIATION TOURISME VOYAGE, Service dépôt des recoursines, CS 30958, 75383 PARIS CEDEX 08 Submission online: Request for mediation via MTV The U LIBECCIU establishment is a member of the Tourism and Travel Mediation service as a member of the professional association 'UMIH,' duly listed on the website www.mtv.travel under the 'Members' tab.